What to Expect
We want your experience at Devonport Osteopathy to be seamless and supportive, right from the moment you book. This page outlines what you can expect during your first visit and how we work to ensure your treatment plan is clear, collaborative, and focused on achieving your health goals.
Your initial consultation
What to Expect at Your First Appointment (45-60 Minutes)

01
Comprehensive Case History
Your practitioner will spend time discussing your current discomfort, past medical history, lifestyle, and any relevant details (including old injuries or recent surgeries) to build a complete picture of your health.
02
Assessment and diagnosis
We will conduct a thorough physical assessment. This may involve observing your movement, posture, and performing specific diagnostic tests. We may ask you to undress to your underwear for the physical assessment, but we always ensure you are appropriately draped and comfortable.


03
Clear explanation
Your osteopath will clearly explain the likely root cause of your discomfort, the planned treatment strategy, and answer any questions you may have.
04
Initial Treatment
Initial treatment will begin immediately, focusing on relieving acute pain and restoring mobility.

Follow-up
What to expect after your initial consult

Follow up appointments
Follow-up appointments (typically 25-30 minutes) focus on continuing the hands-on care, monitoring your progress, and making adjustments to your treatment plan. Treatment may involve a variety of hands-on techniques, including soft tissue massage, joint mobilization, stretching, and, depending on your condition, specific approaches like gentle cranial osteopathy or dry needling. We select the most appropriate methods to achieve your specific, individualized goals.
Empowering Your Recovery (Your Participation)
Effective recovery is a partnership. To ensure the benefits of your treatment are long-lasting, we will empower you with specific, actionable self-care advice. This often includes prescribed stretches, strengthening exercises, and practical postural or activity modifications. Your active role outside the clinic is key to maintaining your progress and preventing recurrence.

ACC, Referrals, and Fees
What to expect after your initial consult
ACC
We are a fully ACC-accredited provider. This means you do not need a referral from a GP to start treatment for an injury. We can lodge your claim directly for you.
Payment
Payment is due at the time of your consultation. We accept EFTPOS, Visa, and Mastercard.
Cancellation Policy
We understand that life happens and situations can change at the last minute. If you need to reschedule or cancel, we respectfully request at least 24 hours’ notice. This allows us to offer the appointment time to another patient who may need urgent care. While we try to be flexible with occasional emergencies, please note that if late cancellations or missed appointments become a common occurrence, we reserve the right to charge the full adult fee ($105) for any appointment that is missed. .
Fees
Our fees are as follows:
Non-ACC
Adult $105
Child/Youth $85
Babies $85
Goldcard Holders $75
ACC
Adult $75
Child/Youth $65
Babies $65
Goldcard Holders $65
Start Your Journey
Take the first step towards healing and wellness. Contact us today to schedule your appointment and reclaim your health!
